Repair Policy

Thank you so much for your purchase and support!

To ensure the highest quality of care for your piece, we have recently updated our repair policy:

• Purchases Within 6 Months: We are happy to accept repair requests for items purchased within the last six months. A copy of your original receipt or valid proof of purchase is required.

• Purchases Past 6 Months: Items older than six months are reviewed on a case-by-case basis. These repairs depend on an ongoing relationship with the original artist and their advance agreement to take on the work.

Alternative Repair Options If your piece falls outside this window or cannot be returned to the original maker, we partner with trusted local specialists skilled in traditional Zuni jewelry techniques. For these repairs, two paths are available:

1. Direct Referral: We can connect you directly with an independent specialist so you can coordinate with them without any intermediary fees (you cover only their standard repair costs).

2. Shop-Facilitated Service: We can coordinate and manage the repair on your behalf for an additional handling fee, in addition to the specialist’s or artist's repair charge.

Please note that turnaround times cannot be guaranteed, as they vary based on the complexity of the piece, artist availability, and current studio workloads.

We appreciate your understanding and would be delighted to help you explore the best path forward to restore your jewelry.